Blog Post 7

After reviewing Blog Post 1, my opinion about the value of effective communication skills is generally the same. I still believe it is of great importance in both social and professional settings as the lack of such skills will lead to misunderstandings and even conflict. However, after the duration of the course, my understanding of the scope of effective communication skills has definitely broadened. I will explain what I mean in the next paragraph.

Firstly, I have realized that effective communication skills do not just mean knowing what to say or how to say it for the other party to understand what I mean. It is also not just about overcoming barriers to communication, knowing how to listen or knowing how to behave(non-verbal cues). It is such a complex skill that requires a myriad of techniques which need to be complemented by nurturing my own EQ in order to achieve. Effective communication also requires me to understand what not to say at times and when to say what. For example, I need to understand the cultural context of other people or even the formal code of conduct during a meeting at work in order not to say something insensitive or speak up at an inappropriate time respectively.

Furthermore, I have learnt that effective communication skills do not merely encompass verbal communication, but have many other aspects that require a completely different set of demands to be fulfilled. For example, written communication possesses different channels which serve different functions and all written messages require the 7C’s of communication to be effective. On top of that, both effective written and verbal communication skills need to be utilized when searching for a job. This is applicable to produce an impressive resume with a convincing cover letter and making a good impression at the job interview respectively. Lastly, a whole new set of requirements need to be fulfilled in order to give a persuasive oral presentation. On top of just enunciating my words well, I have to watch my pace, tone and even enthusiasm to bring my point across. Proper visual aids and impeccable timing of coordinating the points on the slides with what I am saying are also crucial to help the audience follow my presentation.

Therefore, this module has really taught me much about effective communication and it has also shown me how much I can yet improve. Effective communication is truly an art. It is an art that would change our lives if we can master it. Ultimately, I believe that practice makes perfect. I am sure my oral presentation group members can relate to this.